You want billing to go as smoothly as possible and so do we. Please contact Member Services at (202) 777-3217 if your credit card is new, lost, stolen, or has a new expiration date, or if you have any questions about billing.


For membership related questions email Carly Gaon or call (202) 777-3218. For fitness center, courts, and group exercise questions email Mark Kiersh or call (202) 777-3239. For aquatics email Jill Aaron or call (202) 777-3275.

Tena Howell
Member Services Director

Carly Gaon
Member Services Sales Associate

Membership Office
Located Off Q Street Lobby
(202) 777-3218
10:00 am-7:00 pm Mon-Thur

10:00 am-3:00 pm Fri
10:00 am-1:00 pm Sun
Closed Saturday

Henry S. Reich Sport & Fitness Center

Sat-Sun 8:00 am-8:00 pm
Mon-Thur 6:00 am-10:00 pm
Fri 6:00 am-6:00 pm